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About Us

Our Story

UsedCisco.com was launched in 2005 to quickly become the world's largest online network hardware outlet, offering thousands of network hardware products at significant savings off list price.

In 2008 Usedcisco.com moved its offices to the Jersey City waterfront business district. Due to its rapid growth and strong ties to numerous environmental initiatives, Usedcisco.com was officially welcomed by the Jersey City municipal council.

The Jersey City municipal council indicated their strong desire to "foster an environment that encourages economic growth and development." They congratulate UsedCisco.com on its relocation to new, larger offices in Jersey City and wish it great future success in the hope that "their business, so beneficial to our local economy and global environment, flourishes for many years to come." View the full Jersey City Resolution

In 2011 UsedCisco.com moved once again to a larger facility down the road in Bayonne New Jersey, located 6 miles from nearby Newark Airport to accommodate more rapid growth and their global distribution channels.

At the end of 2013 UsedCisco.com was acquired by Digital Warehouse USA in a deal that would expands the capabilities of Digital Warehouse to provide enterprise class hardware products and services to UsedCisco.com customers worldwide.  Furthermore, ecommerce capabilities and Internet visibility of UsedCisco.com provides marketing muscle to Digital Warehouse to reach a broader audience. View the full Press Release

The UsedCisco.com inventory includes the most popular Cisco switches, routers, firewalls, VoIP and wireless products, as well thousands of hard-to-find modules, memory and cable products. Each unit is fully tested and guaranteed as functionally new and carries a free, one year warranty.

UsedCisco.com and Digital Warehouse are fully committed environmentally-conscious operation and Green Your Network™ has been our mainstay ideal. We use energy-saving light bulbs to reduce our energy bills, virtual servers to cut down on hardware costs and recycled packaging to minimize materials needed to fulfill our orders. By supporting us, you are a real and active participant in helping reduce e-waste.

The UsedCisco.com Advantage

  • Guaranteed genuine products - Every item comes from a working environment. We have a zero- tolerance policy for asset recovery via eBay, auction sites and offshore vendors

  • Lowest prices anywhere

  • You're always covered - free, one year warranty is included with every purchase, as well as optional two and three year warranty extensions.

  • Free Ground Shipping - Fast, professional and reliable delivery

  • Environmentally friendly solution to your network hardware needs

  • Easy payment solutions - we accept all major credit cards, PayPal and wire transfer. Credit terms available for government, educational and non-profit institutions.

  • Fast and reliable website - we host with RackSpace, one of the best in the business

  • We take security seriously! - We are Network Solutions EV Verified, and never store customer payment information. Repeat customers get a bit annoyed when asked to provide their payment information, but are happy to offer it again as we explain our extra level of precaution.

  • Clear pricing - Pricing for available items are clearly posted. No hidden fees or additional costs. Please note our prices are updated daily, sometimes hourly, to reflect market conditions, so check back often.

  • International shipping - a growing demand has prompted us to ship beyond our borders. Feel safe knowing every package is insured, and contact us if you need to set up special shipping arrangements.

Our Process

We test rigorously. Every unit we stock is UC Guaranteed Pre-Owned, undergoing a grueling 28-point testing and upgrading process.

Electronics, connectivity ports, memory config, firmware, and cosmetic condition are all carefully tested, upgraded and corrected. Our success stems from this meticulous process, and we are proud to have one of the lowest RMA rates in the industry. Don't take our word for it - read a handful of our testimonials and browse a sample of our growing customer base to the right.

28-Point Quality Control Checklist

  • Inspect and disassemble chassis

  • Clean chassis, paint if necessary

  • Inspect and clean motherboard

  • Test motherboard

  • Test power supply

  • Test fan assembly

  • Test fan noise level

  • Remove and clean interface cards

  • Test interface cards

  • Inspect interface cards for bent pins

  • Record all memory - Flash, DRAM, VRAM, shared

  • Remove and clean memory

  • Test memory

  • Test power on/off switch

  • Test power connectivity

  • Test indicator lights

  • Test ports

  • Run System Test 1 to ensure no errors

  • Run configurator to determine hardware/software compatibility

  • Check firmware, reset to factory defaults

  • Check software versions, to factory defaults

  • Run System Test 2 to ensure no errors

  • Reassemble, boot and stress test unit

  • Record unit serial number and test results

  • Compare packing slip with customer order for accuracy

  • Custom pack all components with fitted foam

  • Notify customer via email with the shipment tracking information

  • Generate feedback survey

How can UsedCisco.com help your company?

Shop online now or chat now with a certified Cisco consultant for a customized solution.

Updated: May 2014