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Cisco CON-OS-PKG1
Actual item may differ from photo shown. UsedCisco.com does not sell or include licensed software of any kind. All products are tested and reset to factory defaults.

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Cisco Technical Support Services such as Cisco SMARTnet Onsite support help enable improved productivity and can increase operational efficiency by complementing your in-house resources with world-class networking expertise. It can maximize availability and minimize risks for systems running mission-critical applications.

Cisco CON-OS-PKG1 General Information

Manufacturer: Cisco Systems, Inc
Brand Name: Cisco
Service Name: SMARTnet
Product Type: Service

Cisco CON-OS-PKG1 Service Information

Service Type: Maintenance - Parts and labor - Physical Service
Service Description: 8x5
Service Details:
  • Software support includes maintenance, minor and major updates for your licensed feature set
  • Web knowledge base access includes a substantial database of product information and a robust set of technical and analytical tools that help facilitate knowledge transfer to your internal staff
  • The Cisco TAC has a sophisticated call routing system that quickly routes you to the correct technology personnel for expert assistance and faster resolution
  • Advance replacement parts, with a field engineer, are delivered the next business day between 9 a.m. and 5 p.m. (provided the request is received before 3 p.m. local depot time)*
  • * Holidays observed by Cisco are excluded. Cutoff times can vary by region
    Note: Domestic resellers purchasing for International locations will be subject to an additional fee

  • Software support includes maintenance, minor and major updates for your licensed feature set
  • Web knowledge base access includes a substantial database of product information and a robust set of technical and analytical tools that help facilitate knowledge transfer to your internal staff
  • The Cisco TAC has a sophisticated call routing system that quickly routes you to the correct technology personnel for expert assistance and faster resolution
  • Advance replacement parts, with a field engineer, are delivered the next business day between 9 a.m. and 5 p.m. (provided the request is received before 3 p.m. local depot time)*
  • * Holidays observed by Cisco are excluded. Cutoff times can vary by region
    Note: Domestic resellers purchasing for International locations will be subject to an additional fee

Provided Support: Parts & Labour
Provided Support: New Releases Update
Provided Support: Web Knowledge Base Access
Provided Support: Email Support
Provided Support: Phone Support
Service Availability: 8 Hours/Day x 5 Days/Week
Response Time: ( Next Business Day )
Service Location: On-site
Service Duration: 1 Year

Cisco CON-OS-PKG1 Original Manufacturer Warranty

Standard Warranty: Not Applicable