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Cisco Technical Support Services such as Cisco SMARTnet support help enable improved productivity and can increase operational efficiency by complementing your in-house resources with world-class networking expertise. It can maximize availability and minimize risks for systems running mission-critical applications.
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Manufacturer:
Cisco Systems, Inc
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Brand Name:
Cisco
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Service Name:
SMARTnet
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Product Type:
Service
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Service Type:
Maintenance - Parts and labor - Physical Service
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Service Description:
8x5
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Service Details:
- Software support includes maintenance, minor and major updates for your licensed feature set
- Web knowledge base access includes a substantial database of product information and a robust set of technical and analytical tools that help facilitate knowledge transfer to your internal staff
- The Cisco TAC has a sophisticated call routing system that quickly routes you to the correct technology personnel for expert assistance and faster resolution
Note: Domestic resellers purchasing for International locations will be subject to an additional fee
- Software support includes maintenance, minor and major updates for your licensed feature set
- Web knowledge base access includes a substantial database of product information and a robust set of technical and analytical tools that help facilitate knowledge transfer to your internal staff
- The Cisco TAC has a sophisticated call routing system that quickly routes you to the correct technology personnel for expert assistance and faster resolution
Note: Domestic resellers purchasing for International locations will be subject to an additional fee
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Provided Support:
New Releases Update
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Provided Support:
Phone Support
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Provided Support:
Web Knowledge Base Access
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Provided Support:
Parts & Labour
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Service Availability:
8 Hours/Day x 5 Days/Week
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Response Time:
( Next Business Day )
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Service Location:
Carry-in
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Service Duration:
1 Year
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Product Support:
- PIX: Cisco ^PIX Firewall
- PIX-RF: Cisco PIX REFURBISHED
- PIX-256: Cisco PIX FOR 33-256 USERS
- PIX-1024: Cisco PIX FOR 257-1024 USERS
- PIX-4096: Cisco PIX FOR 1025-4096
- PIX-16384: Cisco PIX FOR 4097-16,384 USERS
- PIX-32-PL: Cisco PIX + PRIVATE LINK: 1-32 USERS
- PIX-256-PL: Cisco PIX + PRIVATE LINK:33-256 USERS
- PIX-1024-PL: Cisco PIX + PRIVATE LINK:257-1024 USERS
- PIX-16384-PL: Cisco PIX + PRIVATE LINK:4096-16384 USERS
- PIX-4096-PL: Cisco PIX + PRIVATE LINK:1025-4096 USERS
- PIX-32: Cisco Pix Firewall, 32 sessions, Two 10/100 Ethernet Interfaces
- PIX: Cisco ^PIX Firewall
- PIX-RF: Cisco PIX REFURBISHED
- PIX-256: Cisco PIX FOR 33-256 USERS
- PIX-1024: Cisco PIX FOR 257-1024 USERS
- PIX-4096: Cisco PIX FOR 1025-4096
- PIX-16384: Cisco PIX FOR 4097-16,384 USERS
- PIX-32-PL: Cisco PIX + PRIVATE LINK: 1-32 USERS
- PIX-256-PL: Cisco PIX + PRIVATE LINK:33-256 USERS
- PIX-1024-PL: Cisco PIX + PRIVATE LINK:257-1024 USERS
- PIX-16384-PL: Cisco PIX + PRIVATE LINK:4096-16384 USERS
- PIX-4096-PL: Cisco PIX + PRIVATE LINK:1025-4096 USERS
- PIX-32: Cisco Pix Firewall, 32 sessions, Two 10/100 Ethernet Interfaces
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Standard Warranty:
Not Applicable
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